Configure Samsung with Android 6.x

Some Samsung devices require special configuration in order for the tracking software to work properly. Please follow this easy and quick tutorial carefully. However, if you have any difficulties, please contact us and we will help you!

Before you download the application it is required to disable Google Play Protect (as it will block the application from running). You can watch this video tutorial on how to disable Google Play Protect, or you can just follow the instructions below:

Open "Play Store" or "Google Play"
Click on the "Settings" icon (the three horizontal lines) in the upper left corner of the screen (left to the "Search for apps & games" placeholder text)
Then find and click on "Play Protect"
Then click on the gear icon in the upper right corner of the screen
And then make sure both "Scan device for security threats" and "Improve harmful app detection" are disabled. That's it!

Now that Google Play Protect has been disabled, we can continue to downloading the app. After the app has been downloaded, install it but DO NOT OPEN it yet. When the app has been installed you will have two options - to close the installer and to directly open the app. Click "Done" to close the installer and continue with necessary configuration first.

Configure your device (phone/tablet) by following the instructions below (and only then go back to the app and open it to finish the installation procedure by entering your E-mail):

Go to "Settings" -> "Wi-Fi" -> click on the three dots icon (upper right corner of the screen) -> "Advanced"

Make sure "Keep Wi-Fi on during sleep" is set to "Always"

Go to "Settings" -> "Data usage"

click on the three dots icon (upper right corner)
if "Turn off Restrict background data" exists, click on it

Go to "Settings" -> "Power saving" -> "Power saving mode"

if the power saving mode is not turned on, just temporarily, turn it on
now disable "Restrict all background data", if it was enabled
and now disable the "Power saving mode" that you enabled moments ago

Go to "Settings" -> "Location"

click on "Mode"
and make sure "High accuracy" is selected

Go to "Settings" -> "Battery"

click on the "BATTERY USAGE" button
click on the three vertical dots button (upper right corner)
click on "Optimize battery usage"
click on "Apps not optimized" to see the dropdown menu and select "All apps"
find "Update manager" and make sure it is disabled

Go to "Settings" -> "Battery"

click on the "DETAIL" button in the section "App power saving"
find "Update manager" in the list (named "Auto save power") below then click on it
select "Turned off"

Go to "Settings" -> "Application manager"

find "Update manager" and click on it
click on "Data usage" (might need to scroll down) and make sure "Restrict background data" is not ticked (is DISABLED), then go back
click on "Permissions" and make sure all permissions have been granted, then go back
click on "Battery" and make sure "Optimize battery usage" is set to "Apps not optimized" (if you click on it you will see selected "Do not optimize battery usage" if you)

Go to "Settings" -> "Application manager" -> "Google Play Store"

click on "Notifications" and make sure "Allow notifications" is disabled

Go to "Settings" -> "Application manager" -> "Google Play services"

click on "Notifications" and make sure "Allow notifications" is disabled

Now that the target device has been properly configured, we can finish the installation procedure by opening the AndroidMonitor app by tapping on the "Update manager" icon. When you open it, make sure to follow the installation instructions from withing the app, which is to eanble "Improve stability" and the "Enable Key Logger" options as well.

You might want to watch a general installation tutorial and/or review other related tutorials: